About us

WhatsAppChatbot.io is a Dubai-based platform specializing in scenario-based chatbot solutions, helping businesses enhance customer interactions, structure support, and improve engagement. Our mission is to empower businesses with easy-to-manage automation, providing instant and consistent communication to drive growth and operational clarity.

FOUNDER

The visionary behind WhatsAppChatbot.io is Muaz Kalaycı, a distinguished journalist, author, and entrepreneur. Born on April 27, 1986, in Hatay, Turkey, Kalaycı began his career in media at the age of 15, hosting programs on Radyo 80. He later worked with various radio and television stations, gaining expertise in journalism and broadcasting. In 2005, he founded the national news website Haber Aktüel, marking his transition into digital media. In 2019, Kalaycı relocated to Dubai, where he established multiple companies, including DKD Consulting, TOO.ae, and WhatsAppChatbot.io. He is also the author of two books, "Hasbihal" and "Before Sunrise," reflecting his deep passion for communication and innovation.

OUR SERVICES

At WhatsAppChatbot.io, we provide structured scenario-based chatbot services designed to elevate your business communication:

Instant Customer Support: Ensure 24/7 customer assistance with scenario-driven chatbots that respond instantly and improve user satisfaction.

Automated Conversations: Handle FAQs, appointment information, and repetitive inquiries using predefined reply flows, allowing businesses to streamline support operations.

Cost-Effective Solutions: Reduce operational costs while maintaining high-quality customer engagement through structured automation.

Seamless Integrations: Connect smoothly with existing systems to support business communication — without complicated tools.

24/7 Availability: Unlike human agents, scenario-based chatbots provide uninterrupted replies, increasing customer reliability and trust.

OUR MISSION

Our mission is to redefine customer interactions with scenario-based chatbot solutions, ensuring businesses can offer consistent, accessible, and effective communication. WhatsAppChatbot.io helps brands improve their support experience, reduce response times, and simplify operations.

WHY CHOOSE WHATSAPPCHATBOT.IO?

WhatsAppChatbot.io is your trusted partner in structured customer engagement. Our chatbot services are built on practical flows, allowing businesses to improve response efficiency, standardize communication, and maintain a dependable digital presence. Under the leadership of Muaz Kalaycı, we continue to innovate and raise the bar in scenario-based customer support.

At WhatsAppChatbot.io, we are committed to helping businesses transform their customer interactions through reliable, scenario-based automation. Connect with us today to explore the structured future of business communication.